Traveling Notification

Let us know before you go

Tell us when you're traveling so your credit and debit card transactions process smoothly.  

It's easy to set up travel notices

Send us a secure message within online banking

Call us at (650) 363-1725

Visit your nearest branch

Alert us through the Card Manager app

Start prepping for an enjoyable trip! 

When you let us know your travel plans, we can make sure your transactions aren't flagged as suspicious because they occur outside your home area. Just provide your travel dates, destinations, what cards you'll be using and a phone number or email address where you can be reached.

For international travel 

Look for these logos at ATMs to access cash, but please note, surcharges and exchange rates may apply. Search for a Plus/Visa ATM or Pulse ATM wherever you're traveling.


But keep in mind, there are areas where your Monterra debit and credit cards are blocked because of high occurrences of fraud: 

  • Belarus
  • Central African Republic
  • Cuba
  • Democratic Republic of the Congo
  • Iran
  • Iraq
  • Liberia
  • Myanmar
  • North Korea
  • Sudan and Darfur
  • Syria
  • Zimbabwe
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