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Traveling Notification
Let us know before you go
Tell us when you're traveling so your credit and debit card transactions process smoothly.
It's easy to set up travel notices
Send us a secure message within online banking
Call us at (650) 363-1725
Visit your nearest branch
Alert us through the Card Manager app
Start prepping for an enjoyable trip!
When you let us know your travel plans, we can make sure your transactions aren't flagged as suspicious because they occur outside your home area. Just provide your travel dates, destinations, what cards you'll be using and a phone number or email address where you can be reached.
For international travel
Look for these logos at ATMs to access cash, but please note, surcharges and exchange rates may apply. Search for a Plus/Visa ATM or Pulse ATM wherever you're traveling.
But keep in mind, there are areas where your Monterra debit and credit cards are blocked because of high occurrences of fraud:
- Belarus
- Central African Republic
- Cuba
- Democratic Republic of the Congo
- Iran
- Iraq
- Liberia
- Myanmar
- North Korea
- Sudan and Darfur
- Syria
- Zimbabwe
Get the advantage of a great certificate rate with the ability to make withdrawals. Secure your account now.