Welcome to the new Monterra Credit Union website
We’re ready to improve your banking experience with our new and improved website. Take a tour to see what changes have been made and where you can find the products that you’re most interested in.
Use your Monterra Credit Union debit card to make fast, easy purchases or get cash at thousands of ATMs nationwide.
Compatible with Apple Pay™, Google Pay™ and Samsung Pay™
Access ATMs worldwide, including 30,000+ surcharge-free CO-OP ATMs in the U.S.
No monthly or annual fees
Tap to pay for quicker, more secure contactless transactions
Access Online Banking and Mobile Banking to track all activity
Use this card anywhere Visa is accepted, online or in stores
Report your card lost or stolen right away by calling us at (650) 363-1725
This app can be downloaded and accessed within mobile banking, allowing you to set limits on card usage and more.
Take a moment to sign for your debit card purchase instead of using your PIN so you're protected by the Visa Zero Liability Policy*. For transactions you haven’t authorized, we’ll reimburse 100%¹ of the transaction amount, plus any related account charges resulting from such transactions.
We'll immediately text you when potential fraud on your debit card occurs. Your Monterra Credit Union Visa® Debit Card is enrolled automatically for this protection, free of charge.
A text message will be sent to your cell phone when a suspicious transaction is identified on your Monterra Credit Union Visa® Debit Card. You simply reply “yes” or “no”.
If you text:
“Yes” – your card will remain available for use.
“No” – you indicate that you believe this is not a purchase of yours; we will then text a number for you to call to validate the charge.
To opt-out, please text the word “Stop” when receiving an interactive text. If you have any questions about this service, please call our Contact Center at (650) 363-1725
Monday through Friday, 8:00 am – 6:00 pm or
Saturday, 9:00 am – 3:00 pm.
*Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa.
¹Monterra Credit Union must be notified within 60 days of the unauthorized transaction in order to qualify for 100% reimbursement.